EcoEnergy Insights, a company of Carrier Global Corporation (NYSE: CARR) and provider of Artificial Intelligence (AI) and internet of things (IoT)-enabled solutions and services, has earned a gold award in the "Best of IoT – Services" category at the 2022 IoT Innovator Awards.
The global award recognizes the level of service provided by EcoEnergy Insights-operated BluEdge Command Centers, comprised of data scientists and domain experts providing remote commissioning, monitoring, diagnostics and proactive support for building and cold chain operations.
"The buildings and cold chain of the future will increasingly be serviced remotely. We have invested in a world-class command center network which is bringing cutting-edge and innovative services to our customers across all our major product categories," said Ajay Agrawal, SVP, Global Services, Healthy Buildings & Chief Strategy Officer, Carrier. "We are delighted to be recognized and are committed to customer-back solutions in all we do."
In a statement, Carrier contends:
The BluEdge Command Centers operate at the intersection of people skills, digital innovation and robust processes. Their mission is to transform building and cold chain equipment operations and maintenance – moving from being reactive to proactive, ensuring they are operating efficiently. These involve working with data from connected equipment spanning HVAC, refrigeration, controls and lighting to proactively intervene remotely, or coordinating with customers and their maintenance partners to act on the analytical insights. Customers benefit from improved efficiency and operational optimization. By intervening remotely, the command centers also reduce operations costs and associated greenhouse gas emissions associated with maintenance truck rolls.
"We are extremely honored to win the gold award in a category that is arguably the most sought after for companies providing IoT-enabled services," concluded Mansoor Ahmad, managing firector, EcoEnergy Insights. "This award validates our model of human expertise and AI, through the Abound ecosystem featuring the CORTIX platform, to transform the way building equipment is operated and maintained."
